shipping
At the moment we only ship to the UK as standard. If you would like anything on our shop to be shipped abroad please email mark@starsportsdevelopment.com and if we are able to help then we will.
All purchases that are under £40.00 are subject to a £5.00 shipping cost. This is regardless of the size or weight of the purchase.
All purchases above £40.00 have FREE shipping to the UK.
All purchases that are under £40.00 are subject to a £5.00 shipping cost. This is regardless of the size or weight of the purchase.
All purchases above £40.00 have FREE shipping to the UK.
returns
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All purchases are covered by a 30 day refund policy. Please note that these purchases must be returned to UK-Racketball in original packaging and in the brand new condition. Labels and tags must still be attached.
Nottingham Squash Rackets Club
Returns to be sent to: UK-Racketball Nottingham Squash Rackets Club Tattershall Drive The Park Nottingham NG7 1BX |
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Customers are responsible for costs incurred in returning unwanted items to us. The exception to this is if the item was faulty.
warranty claims
If you believe that there is a fault in any item that you have purchased from UK-Racketball please email mark@starsportsdevelopment.com please be aware that there are very specific conditions regarding racket returns as outlined below.
Due to the nature of Racketball all warranty claims will be dealt with on a case by case basis.
"All our suppliers reserve the right to accept, under warranty, only those rackets considered damaged arising from normal conditions of play for a period of one year from date of purchase. They will replace (at the company’s discretion), any frame found to be defective with proof of purchase within the warranty period. This policy does not apply to any defect caused by negligence, abuse or misuse of the product. In addition, none of the brands offer any form of warranty in relation to string breakage or wear."
Due to the nature of Racketball all warranty claims will be dealt with on a case by case basis.
"All our suppliers reserve the right to accept, under warranty, only those rackets considered damaged arising from normal conditions of play for a period of one year from date of purchase. They will replace (at the company’s discretion), any frame found to be defective with proof of purchase within the warranty period. This policy does not apply to any defect caused by negligence, abuse or misuse of the product. In addition, none of the brands offer any form of warranty in relation to string breakage or wear."
